IMPLEMENTING ETHICS EDUCATION IN TECHNOLOGY-BASED PROGRAMS

 

      Technology-based programs are a significant segment of American higher education.  From two-year technical and vocational institutions to four-year programs in colleges and universities, they are known variously as: Industrial Technology, Industrial Education, Engineering Technology, Technical Education, Technology Education (formerly Industrial Art), Vocational-Technical Education programs etc..  Technology-based programs graduates are employed in a wide variety of job roles depending on their educational attainment.  For example, Industrial Technology university graduates commonly are employed in supervisory positions such as production supervisors, manufacturing engineers, product designers and quality assurance engineers, to name just a few.  As a group, technology-based  programs have produced many technically-minded graduates who play numerous important roles in American society.  Thus, thousands of students are positively affected by technology-based programs.

      Yet current trends suggest that society is yearning for practical moral values in its workplaces, governments, educational institutions, etc..  Young people in particular appear to be endangered if pertinent values are not included in their educational preparation.  It is safe to assume that students of the nineties generally have less understanding of principles of moral values than their predecessors.  Hence their level of responsibility may be generally lower by all standards.  This is in spite of new and emerging challenges for all educational institutions, such as increasing ethnically and racially diverse student populations, more female students entering many professional courses, increasing domestic and global competition, and more and more employers demanding more knowledgeable, honest and drug-free employees.  These trends suggest that perhaps ethics education needs to be implemented to better prepare future leaders and workers of this nation’s industry.

      Traditionally, schools, families, and religious institutions are the three primary channels for teaching values in a modern society.  But with so many Americans not having any kind of religious affiliation, and more and more couples having to engage

in the work force, the bulk of teaching these values rests on the educational institutions.  In fact, “The school is the only agency established by organized society and supported by taxation whose sole job it is to teach the child the knowledge, the skills and the values required for a successful adult life within the bounds of society” (Michener, 1991, p.52).

      This article, while revealing some benefits of ethics education, focuses primarily on how to implement critical values in technology-based programs.  An example is drawn from a typical course where such an implementation has taken place.

 

WHAT SHOULD BE IMPLEMENTED

      Traditional curriculum development in American higher education has always called for a course philosophy.  Therefore, a course philosophy for ethics education will be in order at this juncture: Society is presently yearning for moral values in its workplaces, governments, educational institutions, etc..  Ethics education is needed at all levels of education in order to give society better workers, environment, government, and citizens.  Table 1 contains a collated listing of some of the opinionated benefits from Industrial Technology administrators on how society could benefit if Industrial Technology students studied ethics.

      It is interesting, but not surprising, to note that similar opinions are also echoed by other responsible leaders in American society.  For example, both the American Federation of Teachers (1987) and the Ethics Resource Center (1990) recommended

 

Table 1

Some Benefits of Ethics Education to Society.

________________________________

Better people/workers/society/environment

Better understanding of society’s moral values

Knowledge of ethical basis for decision making

Better ethical representation of the profession

Better manager-subordinate-customer relationship

Improved success/quality/productivity

Improved responsibility/accountability

Stronger commitment from industry to society

Learn to treat others fairly

Learn to show good examples

________________________________

Notes.  From “Teaching Ethics to Industrial Technologists” by S. C. Obi, 1992, Journal of Industrial Technology, 8, p.20.

 

Table 2

Some Values to be Taught  in Educational Institutions

________________________________________________________________________

Value                                 Webster’s Descriptor

________________________________________________________________________

Civic responsibility               A person’s duty, charge or obligation as a citizen

Fairness                              Straight forward justice

Honesty                              Upright conduct or disposition

Integrity                              State of being upright, entire or whole

Mutual assistance                Reciprocally helping, aiding, supporting

Personal responsibility          A person’s duty, charge or obligation as a person

Respect for others                Proper regard for other individuals, their characters, or                                                        reputations

Self respect                           A proper regard for one’s own person, character, or                                                                                           reputation

Self restraint/control                Control over oneself, temper, emotions, and desires

Tolerance of diversity              To put up with or support different kinds of

                                               individuals

________________________________________________________________________

 

that some important values be taught in schools, colleges and universities.  Ten of these values and their respective Webster’s dictionary descriptors are listed in Table 2.

      In a 1993 study to determine the importance of the above 10 values relative to national productivity and quality, Obi (1993) found that there was a strong positive relationship between those values and industrial productivity and quality.  But the same study found that the likelihood of implementing the values in Industrial Technology

 

Table 3

Likelihood of Implementation and impacts of Ethics on Industrial Productivity and Quality

________________________________________________________________________

Values                                                  Likelihood                          Impact

                                                            (1-5)                                  (1-5)

________________________________________________________________________

Personal responsibility                           3.62                                   4.55

Integrity                                                3.59                                   4.43

Mutual assistance                                  3.67                                   4.28

Honesty                                                3.55                                   4.32

Respect for other                                  3.61                                   4.24

Fairness                                                3.54                                   4.14

Self respect                                          3.42                                   4.07

Tolerance of diversity                            3.53                                   3.84

Civic responsibility                                3.11                                   3.63

Self restraint                                         2.95                                   3.78

________________________________________________________________________

Note.  From “Productivity, Quality and Ethics: interrelationship” by S. C. Obi, 1993, College of Applied Sciences and Arts, San Jose State University, San Jose, CA.

 

programs was not as strong (Table 3).  This suggests that while there is overwhelming agreement on the need to study ethics in Industrial Technology programs, there is still some reluctance when it comes to actually implementing those same values into the programs.  But common sense dictates that implementing these values into the programs is the only alternative there is, in order to better educate technology-based students.  Some programs, particularly in the business schools across the nation, have already made significant inroads in implementing value education into their courses. It is imperative, therefore, that technology-based program educators consider implementing these values into their programs to better educate their students.

 

                  IMPLEMENTATION ALTERNATIVES

      One of the biggest impediments to ethics education is that many instructors do not know how and what to teach in ethics as a result of little or no preparation on the subject (Close 1993).  But in practice, there is really no special training or preparation needed for one to teach values.  According to Close (1993):

      ... being an instructor in ethics is more like being a parent than being a professor of   Russian literature.  To teach Russian literature effectively, one must have read      Dostoevsky, Tolstoy, Turgenev and the rest, taken courses  in literary criticism and       Russian language, etc.  Ethics is not like that.  All parents teach their children      right      from wrong.  They do not have to major in child psychology to do this, nor do they      have to study philosophy.  Some of the best parents, and therefore some of the best   teachers, never went to college, don’t know Plato form Pluto and cannot discourse for a second on ethics pedagogy. (p.5)

 

      It is, therefore, not surprising that most Industrial Technology programs did not offer any ethics course as of 1992 (Obi, 1992).  Obi’s study found that about 80.7% of

 

 

 

 

                                                                                                                                         1% No Response

                                                                                                       

                                                                                                                                                 5.5% One Ethics  Course

                                                                                                                                       

                                                                               

                                                                                                            12.8%                                              

                                                                                                           Integrated                                                                                                                                                                     80.7%

                                                                None                                     

                                                                                                          

                                                                                                       

 

 

                                           Figure 1. Programs offering ethics

                  Note. From “Teaching Ethics to Industrial Technologists” by S. C. Obi, 1992,

                  Journal of Industrial Technology, 8, p. 19.

 

 

 

                                                                                56.7%                                                            

                                                                Integrate In Course                                                              6.7%

                                                                                                                                                Learn Before Program

                                                                       

 

 

 

 

                                                                                                                                                             15%

                                                                                   21.7%                                          Through General Ed.

                                                                        Teach As A Subject

 

 

 

 

                                                Figure 2. How ethics should be taught

                  Note. From “Teaching Ethics to Industrial Technologists” by S. C. Obi, 1992,

                  Journal of Industrial Technology, 8, p. 19.

 

Industrial Technology programs did not contain any ethics course (Figure 1).  This is perhaps why some workable implementation alternatives should be explored. Although there are several ways to teach values in Technology-based programs (Figure 2), most Industrial Technology program Administrators favored the integration approach: that is making values to be an integral part of all courses contained in their programs.  A common reason given by this group of administrators was that their existing programs had no room for adding a stand alone ethics course.  This is not to suggest that a stand alone course in ethics should not be considered if that is a possible option for a program.  Each program should implement and teach what is suitable and convenient in its situation.  But because it received more recognition than other approaches in Industrial Technology and many other programs across the nation, only the integration approach will be described here.

 

      INTEGRATION APPROACH AT SAN JOSE STATE UNIVERSITY

      The author has been employing the integration approach since 1993 in teaching a course titled: “Manufacturing: Planning and Processes”, a required core course for all Industrial Technology majors at San Jose State University.  This material processing course is designed to give students an understanding of basic manufacturing processes.

      The course content is divided into eight instructional units, all of which are covered each semester (Table 4).  Each of the eight units (with the exception of unit 5) takes between one and two weeks to complete.  Unit 5, which has most of the ethics content, deals exclusively with group/team projects, and is strategically scheduled to both flow with other units and also to end with the semester.  Because of these reasons, it takes about five weeks to complete Unit 5.

 

Table 4

Eight Instructional Units of “Manufacturing: Planning and Processes”.

________________________________________________________________________

Unit                  Unit Topic                                                        Duration in Weeks

________________________________________________________________________

1          Introduction to Manufacturing                                        1.5

2          Process Planning, Manufacturing                                    2

            Economics and Automation

3          Forming Processes and Machines                                  2

4          Machining Processes and Machines                               1.5

5          Team Project: Ethics and the Technologist               5

6          Casting Processes and Machines                                    1.5

7          Joining Processes and Machines                                     1.5

8          Finishing Processes                                                        1.5

________________________________________________________________________

 

 

      For the activities of Unit 5, students are formed into small groups of four each, selected at random.  The purpose is to form their own “manufacturing company”, conceptualize a product, determine how to manufacture it using any or a combination of the processes discussed in class, and write a report on the project.  In other words, they are simulating a small manufacturing company.  The project is designed to expose them to various manufacturing and managerial functions, such as: Product conceptualization, patent search, material selection, material processing, assembling, report writing, group meetings, documentation, and such likes.  This five-week project is finally presented to the class by each group who have by now assigned different roles to themselves.

      Before and during this project, there are lectures and class discussions on “ethics and the technologist” in which the benefits of ethics to society and the effects of values on industrial productivity and quality (unit philosophy) are presented and discussed in class.  The length of the lecture(s) and discussions is dependent upon the amount of time available.  To help bring more life into the discussions and to generate more issues of interest, a video tape “a Matter of Judgment” and/or “Buying Trouble: Ethics Issues in Purchasing”, both produced by the Ethics Resource Center (1990), is usually played before the lectures.  Both videos contain many skits each showing typical ethical situations that confront workers at work.  Students are also given reading materials dealing with diverse issues on ethics, to read both for the project and for their exams.  A take home quiz, involving industrial case situations plus questions from the videos, is also given to supplement what have been discussed.

      These handouts and videos provide rich sources of issues for class discussions.  The length of time for these discussions can be controlled as needed to suit the time available for the exercise and the degree of learning desired by the instructor.  Student involvement and participation in discussions is a necessity at this point.  Many of these students have interesting ideas and experiences from their workplaces which are shared during these discussion exercises.  In many instances some students, especially non-traditional students, have provided better answers to younger and less experienced students on how to manage some ethical situations that may arise in the workplace.

      The group projects provide a challenge to students particularly in the areas of personal responsibility, integrity, mutual assistance, and tolerance of  diversity.  As students are faced with the challenges of completing their assigned tasks, helping a team member, and working with others of different ethnic background (especially at San Jose State where minority students make up roughly 50% of the ethnic mix), their perspectives are broadened. The group project provides a medium for students to learn and understand the underlying moral challenges that in order for their group (company) to do well, members must:

1. Help one another for the benefit of the group

2. Settle any problems they may have among themselves

3. Accept every member the way he or she is

4. Control their emotions (especially anger) even when unjustly provoked

5. Complete within schedule their assigned tasks

6. Show proper respect to every one in the group, and

7. Maintain a level of integrity to assure other members of their allegiance to the group.

      Perhaps the most important achievement in this exercise is the introduction and cultivation of an ethics awareness atmosphere during the entire period of the project.  This kind of atmosphere is necessary so that the values can be induced in the mind of the students.  Team members are constantly reminded through lectures, class discussions, group activities, and class materials about the benefits of ethics to a group’s (organization’s) well being, industrial productivity, and quality of their products.  They are constantly encouraged to employ the underlying principles of ethical values in conducting and accomplishing their projects, and also to incorporate those same principles in their future careers.  What a difference it would make if values were taught in every course.

 

A Discussion on Integrity, Personal Responsibility,  and Mutual

Assistance

      Because values benefit society in so many ways, students must be equipped with the knowledge of critical values which is so vital for the success of this nation’s industry.  But teachers should also show examples of values by the way they live. It is known that a lot of what people know, do, and believe are learned from individuals around them. This suggests that students of ethics education learn and act by what they see in their teachers who are their role models.  If their teachers are hard working, for example, students tend to be hard working, and vice versa.

      Since educators are entrusted with the task of producing fully-functioning individuals or graduates (Rogers, 1983), technology-based program professors should ensure that their graduates are individuals with enough knowledge of values to effectively function in a multi-ethnic society, work together with other individuals some of whom may be different in many ways, and perform acceptable leadership roles in multiple workplaces.  These graduates should be enriched with a knowledge of integrity, personal responsibility, and mutual assistance.

      To perform their role as educators, teachers must have integrity, that quality of “wholeness” which is the symbol of moral maturity.  Kolb (1988) described it as “...a normative ideal describing the kind of knowing process we humans value most highly,

the process of human judgment that we choose to rely on for guidance in creating our collective future.” (p.68) Mentkowski (1988) noted that “Persons with integrity are trusted with leadership, executing our collective values and goals, and making decisions that affect us all.  They exemplify human values despite enormous pressure toward expediency and self interest”. (p.89) What a complete description of a teacher’s roles.

      Kolb (1988) also recommended that all persons involved in advanced professional work develop a caring attitude toward their subordinates.  This is a challenge that faces every educator, especially currently when many students are confused.  Astin (in Gross and Scott, 1990) observed that “The saddest thing of all is that they [students] don’t have the quest to understand things, to understand themselves.” (p.60)  Perhaps educators may help students to understand themselves.  One thing is sure: Society will benefit.

      Personal responsibility (personal obligation) is one of the most important values that students need for a successful participation in this modern society.  In this, the learner is reminded and made to perform what are his or her inherent obligations for the betterment of his or her grades, life, career, future, employer, and such likes.  To teach personal responsibility, Westrum (1991) recommended that:

       The first task is to teach people that they are responsible for other people.... A second task in increasing a sense of responsibility is to identify the effects of       people’s actions... pointing out the consequences of their actions as they occur.        The factory manager who dumps toxic chemicals into a river does not stop to    think     that his or her children will have to drink the water, but often they will.... (p.297)

     

      It is very important that the learner be given, in clear terms, the reasons and parameters of the task to be performed, or the teacher may be perceived negatively by the student.  Of equal importance is the tone, attitude, or gesture the teacher conveyed while teaching responsibility.  Responsibility should be taught in as much a friendly atmosphere as possible while maintaining the objective.

      By the nature of their courses, technology-based programs are ideal testing areas for mutual assistance, exemplified in group/team work, projects and other studies.  In this day and age, industrial organizations cannot do without mutual assistance.  Wojslaw (1992/3) reported that “The drop in the effectiveness of manufacturing, including some segments of the electronics industry, can be traced in part to a lack of cooperation or teamwork.  There are nations and companies which have recognized the value of this component of their industrial productivity”. (p. 24)

      Team projects should be implemented and encouraged as much as possible in all technology-based courses.  Many educators will agree that when students work of solve problems in groups, they get to exchange ideas from one another, help themselves and the project, make new friends, and thereby learn.  Students should also be encouraged to help each other outside of group projects, class activities, etc..  They should be reminded that courtesy is contagious.  Because interpersonal communication and teamwork skills are required in teamwork, mutual assistance is a potential value that students will acquire from peer interactions.

 

Conclusion

      Most Technology-based programs are geared to prepare students for a technical work role in industry.  While the bulk of what is taught today is modern technologies, society is in dire need of ethically-minded workers to help improve lives, relationships, productivity, quality of products, environment, and reduce violence and other crimes.  Technology-based programs should be reformed to address the ethical needs of students while disseminating their technological obligations.

      As producers of fully-functioning individuals, Technology-based program educators and administrators will be fulfilling a professional obligation by helping their students learn those values which will benefit them and society when they graduate.  Values such as personal responsibility, integrity, mutual assistance, and tolerance of diversity should be taught in all programs and in an integrated manner, as illustrated in this case study.  Because values benefit society in so many ways, students must be equipped with the knowledge of critical values so they can perform more effectively when they graduate.  Technology-based program educators owe it to their students.  It is a professional obligation.

 

References

American Federation of Teachers (1987).  Education for democracy: Statement of principles, (Available from

    American Federation of Teachers, 555 New Jersey    Ave., Washington, DC 22203).

 

Close, F. (1993, Winter).  Is moral education a proper role for teachers in the classroom?  Ethics Journal, pp. 1 & 5.

 

Ethics Resource Center (1990).  Ethics Resource Center: Building credibility and trust.(Available from Ethics

    Resource Center, 600 New Hampshire Ave., NW,    Washington, DC 20037)

 

Gross, D. M., & Scott, S. (1990, July).  Proceeding with caution.  Time Magazine. 

      pp. 56-62.

 

Kolb, D. A (1988).  Integrity, advanced professional development, and learning.  In S.        Srivastva and Associates

    (Eds.), Executive Integrity (pp.68-88).  San Francisco:       Jossey-Bass Publishers.

 

Mentkowski, M. (1988).  Paths to integrity: Educating for personal growth and professional performance.  In S.

    Srivastva and Associates (Eds.), Executive     Integrity (pp. 89-121).  San Francisco: Jossey-Bass Publishers.

 

Michener, J.A. (1991, March).  What is the secret of teaching value?  Time Magazine, pp.52-53.

 

Obi, S. C. (1992).  Teaching ethics to industrial technologists.  Journal of Industrial Technology, 8, 19-23.

 

Obi, S. C. (1993).  Productivity, Quality and Ethics: Interrelationships.  College of   Applied Sciences and Art, San

     Jose State University, San Jose, CA.

 

Rogers, C. R. (1983).  Freedom to learn for the 80s.  Columbus, Ohio: Charles E. Merrill   Publishing Co.

 

Westrum, R. (1991).  Technologies and society.  California: Wadsworth Publishing Company.

 

Wojslaw, C. F. (1992/93).  Team work and community.  IEEE Technology and      Magazine, pp. 23-27.