What is Blackboard CE?
Blackboard CE is the campus-wide online course management tool for SJSU.
It is described more fully at
http://online.sjsu.edu/, and particularly important for new users is the
"Getting Started" link.
Do I need to "sign-up" for Blackboard? No.
If you pre-register for courses with the Registrar (via MySJSU) and your
class has been synchronized to the Registrar's records, your status should
be established automatically. However, if you are not pre-registered or if the
course has not been synchronized, access to the course would have to be enabled by your instructor.
Where do I log in? The appropriate login page is
http://sjsu6.blackboard.com/. Logging
in from this site should display all courses for which your Blackboard
username is
active.
What is my Blackboard username? Your
Blackboard
username is the same as your 9-digit SJSU ID, including the leading "00". For example,
"001234567".
What is my password?
The default password is typically set by the staff at eCampus (http://online.sjsu.edu/)...see
"Getting Started" in the student section. The same password is used for all of your courses in Blackboard
CE.
What if Blackboard says my password is wrong? If the default
password appears to be wrong compared to what is stated by eCampus at
http://online.sjsu.edu/
under "Getting Started" in the student section, you might try other seasons
"spring", "summer", "winter", "fall"
(case sensitive). If none of these work, please do
use the "eCampus Help" link at http://online.sjsu.edu/
or call 408-924-2670
to request a password reset. Individual course instructors are unable
to reset passwords.
How do I change my password? As soon as you log
in, there should be a "My Settings" link in the upper right corner of the
main window, which leads to a "My Profile" sub-tab and a "Change Password"
button.
Why am I unable to log in? The
most common reasons are (1) wrong username or password, (2) not yet
officially enrolled in the class, (3) access not yet granted by instructor.
Whenever requesting help, be sure
to specify your SJSU ID and include the exact text of any error messages
that you
encounter.
How do I auto-forward Blackboard CE Mail? Blackboard
allows you to forward automatically all of your mail messages to an external
email address (gmail, yahoo, hotmail, etc.). As soon as you log in,
there should be a "My Settings" link in the upper right corner of the main
window, which leads to a "My Tool Options" sub-tab and a "Mail forwarding"
section. Auto-forwarding is highly recommended because it saves you
from having to log in to Blackboard in order to receive messages.
Why use
Blackboard CE Mail? From the instructor's
standpoint, Blackboard CE Mail is effective because it is firmly organized
by class, avoids having to keep track of individual email address
changes, can handle large file attachments, and is protected from online
spam. Students may still prefer to use external email instead, but if
so should be sure to enable auto-forwarding of Blackboard CE Mail in order
to receive messages from the instructor and other classmates
who use
the system.
Why can't I download the file associated with a link, even
though it is visible in Blackboard?
Some browsers have conservative security settings that require your permission before
downloading. For example, Internet Explorer sometimes displays a
message toolbar under the menu bar explicitly asking permission before
download.
Where can I get more help? If your question is
not answered in these frequently asked questions, you should contact
"eCampus Help" at http://online.sjsu.edu/
and/or 408-924-2670.
|