Bay Area Chapter of the Human
Factors and Ergonomics Society
November/ December 2003
Newsletter
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Inside this issue...
1. November
Meeting Announcement
2. Directions
3. Volunteer Opportunities
4. Jobs
5. About BACHFES
6. BACHFES Board
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1. December BACHFES Meeting Announcement
Tuesday, November 11, 2003
7:00 to 9:00 pm
7:00 to 7:30: Socializing, Joining BACHFES,
Location:
Adobe Systems Incorporated
345 Park Avenue
San Jose, California 95110-2704
Tel: 408-536-6000
Topic: User Workflow Analysis and Visualization
Abstract:
Although many companies
talk about 'supporting customer workflows,' most only speak vaguely
about what these workflows are, and how their product supports them.
Using a series of case studies, I will describe different practical
approaches we've used at Adobe Systems while researching and documenting
customer workflows, and how each approach was adapted to fit particular
needs within time and budget constraints.
The talk will focus on using workflows to aid in:
Developing new product concepts
Expanding product lines to create comprehensive solutions
Understanding the role of a product within the broader context
of a users' ultimate goals
About the Speaker:
Karen Cross has over 5 years of industry experience as a usability
practitioner, most recently at Adobe Systems. During this time, she
has explored ways
of researching, documenting, and utilizing workflow analysis throughout
product development. She received her M.A. in Human-Computer Interaction
from Carnegie Mellon University in 2000.
BACHFES meeting attendance is free and open to the public.
BACHFES programs are not audio- or videotaped, and taping by attendees
is
not permitted.
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2. Directions to Meeting
345 Park Ave (West Tower-in "Albertus" Conference Room)
From
101 or Hwy. 87:
• Take 101 South
towards San Jose.
• Take Guadalupe Prkwy/87 exit.
• Take Park Ave/San Carlos St. exit, turn left.
• Make U-turn at Almaden Blvd. and double back
on Park Ave.
• Make a right turn into the Adobe West Tower
gaage.
From 280 or Hwy 85:
• Take Guadalupe Parkway East
toward San Jose
•
Exit at Santa Clara Street, turn
Right onto Santa Clara Street
•
Take the first Right onto
Almaden Boulevard
• Go past the East Tower parking garage entrance.
• Turn Right on Park Ave.
• Make a right turn into the Adobe West Tower gaage.
Tell
the security attendant you are there for the HFES meeting. Proceed
to the lobby and the person at
the front desk will direct you to the Albertus Conference Room. Map to Adobe Building
Tel: 408-536-6000
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3 - Volunteer Opportunities
BACHFES needs volunteers! In as little as a few hours per month, you
can
provide a valuable service to your colleagues in the HFES community.
Descriptions
of these positions can be seen at http://www.engr.sjsu.edu/bachfes/descriptions.html.
If you're interested or would like to find out more, please send your
contact information, including telephone number, to moallema@aol.com
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4 - Jobs are listed on the BACHFES Web
site at: http://www.engr.sjsu.edu/bachfes/jobs.html
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5- About BACHFES
BACHFES is comprised of HFES members in the Bay Area. The Chapter provides
a forum for members to exchange information and ideas on human factors
and ergonomics issues. The BACHFES chapter holds regular meetings, publishes
newsletters, sponsors events and special activities, and provides annual
reports and business meetings for group members, as well as to the HFES
society at-large.
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6- BACHFES Board
Board Meeting
will take place from 6:00 to 7:00 PM on November 11th at Adobe Systems
in the Albertus conference room. Please attend
if you are interested in becoming an officer or volunteer.
Current Members:
Abbas Moallem, Ph.D. (Chair)
Abbas_Moallem@PeopleSoft.com
Thomas J. Ayres, Ph.D.
tjayres@sbcglobal.net
Ann Lasko-Harvill
ann@laskoharvill.com
Richard A. Olsen, Ph.D., C.H.F.P.
Oricolsen@cs.com
Pat Tittiranonda, Ph.D.
pat_tittiranonda@peoplesoft.com
Al Williams, MS
al-williams@batnet.com
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